Top Identity and Access Management Challenges in Business Environment

Modern businesses vouch for incorporation of foolproof identity access management (IAM) system. Businesses in Singapore favor IAM implementation so that sensitive data and information aren’t stolen through hacking or data theft. Implementation of identity access management is extremely challenging; however, companies have to address and overcome them by framing a robust policy.

A workforce that gets increasingly distributed

There are various techniques that businesses in Singapore follow to recruit new talents and stem attrition. These ways may differ in accordance to the respective business policies. However, one very common process that they follow is the removal of the limitations of geographic location and simultaneously offering a flexible ambience to the employees. This increases employee satisfaction and thereby, the productivity.

However, this poses a real challenge to the data security. Particularly, when it comes to maintaining the identity access management system, managers face a real daunting task, when it comes to maintaining a consistent data of all the employees and getting access to the corporate resources from various locations. The existence of BUs or Business Units in different locations means, the access management team has lesser visibility and hence control over the employees and their practices.

Distributed or disbursed applications

Thanks to the development and widespread use of cloud-based and Software as a Service (SaaS) applications, people now can have access to critical business applications like Concur, Office365, Salesforce from every nook and cranny of the world at any given point in time. With this, the complexity and the level of intricacy in management of user identity on those applications have increased manifold. Hence, in the absence of an integrated access process or platform, users face issues while accessing the application on one hand, and the technicians looking after the identity and access management system faces a Himalayan task ensuring security on the other. Also, with login issues increasing, the support and maintenance cost to address the issues and resolving them keeps shooting up.

Productive Provisioning

In the absence of a centralized identity access management system, the IT professionals have to access the system manually. This increases the effectual time, which a user takes to login and have access to critical business applications. This naturally decreases the productivity of the user. Again, when any employee leaves a company or moves from one department to another, the right of that individual to access confidential data must be revoked. Failure to do so might have serious implications, wherein there is high chance of data pilferage.

In order to prevent such occurrences, the identity management team must de-provision the access of the employee in question to the data at the earliest. Unfortunately, before the team can act they have to at first have access to the account of that individual to have a firsthand idea of the extent of data the person has access to. This involves manual provisioning and de-provisioning, which is a long, laborious process, wherein the chances of human error are high. A number of Singapore companies, particularly the larger ones with BUs scattered in various corners of the globe, are facing difficulties on this front.