Since the start of a digital era in today’s 21st century, email has rapidly risen to be the main form of business communication. In Singapore, most organisations utilise corporate email systems such as Microsoft Outlook for the efficient exchange of information within and without the organisation. With the convenience and instantaneous connectivity, email has developed into an essential platform for businesses. However, the use of emails has opened up a plethora of security threats, as hackers continue to find ways to target companies and email is simply another opportunity for them to exploit. A recent survey in 2016 observed that 95% of people are sharing up to 6 passwords, with 59% of respondents indicating that they reuse passwords across multiple platforms. In addition, 61% said that they were more likely to share work-related passwords than personal passwords. In light of such observations, there is a pressing need for organisations to heighten email security, and therefore prevent any confidential corporate data from leaking. To this issue, NEVIS proposes the implementation of two-factor authentication (2FA) software, Email Client 2FA.
Using a One-Time Password (OTP), Email Client 2FA adds an extra layer of security to existing email systems through two-factor authentication. Users can obtain their OTP via SMS on their smartphones and personal devices. Smart cards and tokens are other alternatives organisations can choose to use. As the name implies, OTPs can only be used once and is valid for only one login session or transaction. Expiring after a very short period of time, the OTP mechanism prevents identity theft, making it very difficult for criminals to obtain unauthorised access to information and networks. A study conducted by NEVIS in 2017 found that approximately 69% of companies have implemented two-factor authentication systems for their employees, thus proving the effectiveness of 2FA.
Moreover, Email Client 2FA does not require virtual private network (VPN) access, allowing companies to cut down on VPN-related costs. By eliminating the use of VPN, organisations further minimise their risk exposure as they can control who can access intranet applications. Organisations can grant access to non-employees, without the fear of their digital security being compromised. Mobile users can also enjoy a streamlined login process and improved usability with secure email access. In addition, no agent installation is required, therefore reducing any possible issues about support and compatibility.
Another function of Email Client 2FA is the ability to work with fat clients such as Microsoft Outlook, thus being equipped with more features for users, compared to thin clients. As a result, employees have an enhanced workspace, thus promoting better workplace productivity.
Aside from 2FA authentication, NEVIS offers other authentication methods with Email Client 2FA such as Google Authenticator, RSA SecurID, etc. Its additional features include Single Sign-On, user request workflows, user account provisioning and self-service portal.
With NEVIS’ Email Client 2FA, organisations can strengthen digital security, preventing data breaches and attacks of malicious intent. Employees can enjoy email security without the compromise of usability, allowing them to work with peace of mind.