Manpower Shortage In IT Teams

Across the globe, many public and private sector industries are seeing a drastic shortage in cybersecurity skills and talents within the workforce. Many organisations suffer from a cybersecurity team that is severely overloaded with work, due to the falling numbers of people with the necessary cybersecurity skills, and the ever-increasing list of things cybersecurity teams have to handle. In this article, we take a look at how modern identity and access management (IAM) services can play a significant role in mitigating the drastic impacts of a cybersecurity skill shortage.

With modern IAM solutions, cybersecurity teams can streamline their current workflow and processes, automating any tasks that are tediously repetitive and consume way too much time. Through end user self-service features, IT departments can reduce their help desk workload (for example, cutting down on password management-related cases) which will in turn grant them more time and energy to focus on IT security issues of higher priorities. In addition, end user experience will be much more enhanced, given the fact that users have the ability to manage their own accounts and retrieve the help that they need faster. For instance, they have the capabilities to reset forgotten passwords without having to go through the administrative processes of IT help desks. Organisations who have enabled end user self-service via IAM systems have seen a major reduction in help desk costs, allowing them to channel their savings into other initiatives and projects.

The processes of identity lifecycle management is also automated with the adoption of an IAM solution. Time is no longer wasted in account creation and deprovisioning, which were initially highly manual and time consuming processes. IAM also allows for account changes to be easily applied across multiple directory systems and databases. Furthermore, IAM ensures that no orphaned accounts exist and that no user is entitled to rights they should not be having, to prevent any risk of a network breach, thus augmenting the integrity of the IT security infrastructure. The efficient automated identity lifecycle management allows organisations to concentrate more time onto strategic initiatives.

With the shortage of IT security skills in the workforce, it is important to figure out ways to circumvent situations of being understaffed. Modern IAM systems grant companies the ability to delegate administrative responsibilities, which would empower business managers as they are the best people to know which employee or third party user would need what level of access and how long they would need it for. Modern IAM services provide an array of features and functionalities that enable companies to manoeuvre around an ever-evolving IT security landscape, without being burdened by the stress of skill shortage. It is through boosting efficiency and productivity levels that IT departments can remain on top of their game despite the ominous lack of IT security talents. The future for digital security may appear bleak to organisations and institutions across the world, but with the appropriate IAM technologies and products, IT security teams will be able to navigate and weather the storm of skills shortage.