Most legacy security systems are focused on protecting the accounts with privileges and access to corporate resources and information. If those accounts are compromised by hackers, they can be used to create back doors and ghost accounts, as well as, leak highly confidential data and prevent other legitimate accounts from functioning.
Aside from privileged accounts, there are also other business systems that grant access to data such as credit card numbers, social security numbers, protected health information, and other sensitive particulars. These systems contain highly valuable and confidential information that should also be safeguarded with the same level of security. Keep on reading this article to learn more about the business systems that require IT security and protection.
The basic system of communications in the corporate world – employee email accounts are filled with information that must be guarded at great costs. Without email encryption, there is a plethora of ways for hackers to break into email accounts and cause the leakage of confidential emails and client files. Businesses must therefore ensure that their email systems are secure, using the latest patches and updated encryption tools to protect their data.
2. Customer Relationship Management
Another business system that is often overlooked is customer relationship management (CRM) software. CRM systems are treasure troves for hackers, with information on corporate finances and sales data, as well as, corporate intelligence, banking wiring instructions and the personal particulars of the company’s customers. With such highly confidential and proprietary information at stake, businesses should be warned of malicious attempts and security breaches should they wish to survive.
2. Help Desk Systems
As they are a grey area between a business system and an IT system, help desk systems are not as robustly protected as they should be and often fall prey to phishing attacks. In addition, help desk systems are usually operated by employees who are not well-trained in digital security. With a modern identity and access management service, the weaknesses of help desk systems can be mitigated.
3. Collaboration and Project Software
Businesses may use software that is designed to foster the collaboration and the exchange of ideas and information. However, as these software are often by a third party vendor, they are susceptible to being hacked through weak passwords and outdated security patches. Companies may face challenges in securing project software and applications without inhibiting the experience of users. Whether businesses wish to invest in additional steps of encryption, it is up to them.
4. Customer Portals and Websites
Most portals and websites that are created for the convenience of customers generally treat security as an afterthought. After all, if the security controls become a burden, customers will be turned off and visit other competitors’ websites. The unfortunate reality is that these customer portals and websites can be easily hacked into, due to the vulnerability of weak sign-ins and patches.
In order for organisations to avoid data and security breaches that will be extremely costly to manage, systems that contain highly sensitive and valuable information should be safeguarded at all costs.